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Sales & finance

Customer contracts

Prepare consistent agreements from reusable templates.

Create reusable contract templates, insert customer and contract variables, and prepare customer agreements in a rich-text document editor.

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01

Start from a reusable document

Build templates with a Word-style editor supporting headings, emphasis, lists, quotes, links, undo and redo, page settings, and word counts. Template versions help distinguish later changes.

02

Fill in the customer context

Insert customer and contract variables into templates. When creating an agreement, select a customer or contact and resolve the variables into the initial document.

03

Keep a record of what was prepared

Each created agreement keeps a point-in-time document and customer identity snapshot. Later edits to the live contact do not silently rewrite the original contract details.

04

A dedicated space for customer agreements

Use this workspace for customer contracts created from a template or a blank document. Employee employment terms, salary details, and leave entitlements are managed in Workforce.

How it works in practice

  1. 1

    Prepare a reusable template with the fields your agreements need.

  2. 2

    Select a customer and create the contract.

  3. 3

    Review and edit the resulting document with its captured customer details.

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